Returns & refunds

Our cancellation policy contains the full terms on time limits, return costs and refunds. Your statutory rights remain unaffected.

Read the full cancellation policy →

The correct returns address

Products may come from different partners. Contact support@trendhivepro.com so we can provide the correct returns address for your item. Contacting us first is not a condition for a valid cancellation.

Damaged or incorrect items

Include your order number, product and a description of the issue. You can send photographs by email. For a confirmed defect or incorrect item, we cover the necessary return costs under the applicable terms.

Refunds

Refunds are generally issued using the same payment method as the original order. See the cancellation policy for the full terms.